Recent Updates to Questions About Massachusetts Nursing Homes During COVID-19

Understandably, we are receiving a high number of calls from clients, friends and potential new clients who are worried about their loved ones in Massachusetts nursing homes, long-term care facilities, rehabilitation facilities, and assisted living facilities.  A number of these facilities throughout the state have recently been reported to exhibit troubling rates of COVID-19 infection, and possible violations of state and federally imposed health, safety and infection control protocols.  The worries that these families are experiencing is made even worse due to the fact that visitors to nursing homes and long-term care facilities, are restricted during the current stay-at-home orders – even family members (absent an emergency).  Stress doesn’t begin to describe what many families and loved ones have been experiencing as result of all this.

In response, the state has set up a dedicated Nursing Home Family Resource line, available 7 days a week from 9am-5pm.  That number is: (617) 660-5399.  Regulations recently enacted make it mandatory that nursing homes report COVID-19 cases to residents,  families of residents, and to the Centers for Disease Control and Prevention.

Additionally, we have published additional COVID-19 information at our website at:   If you call the above Nursing Home Family Resource line and don’t get the answers or results that you feel you need, and you want to speak with a law firm that specializes in nursing home neglect or abuse, please feel free to call us at either phone number on this page or send us a contact form.  We will help you any way that we can, and there is no charge at all to speak with us.